Posts tagged as:

Manager Toolkit

Keeping Track of Your IT Project

by Eric on November 13, 2009

The Quad Chart – The Executive View
THE DISCUSSION
I use a number of things to track projects; the Engineering Plan, the Stop Light Chart, and the Quad Chart. The Engineering Plan is the big picture tracking tool I use to track all projects. It’s more high level and has very little detail. The [...]

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The IT Technician Interview Questions

by Eric on November 6, 2009

Take the time to ask all the right questions. (This is the third of three posts on how I conduct the IT interview).
THE DISCUSSION
All of my interviews are all primarily behavior based interviews. Sure I ask the “why are you looking for a new job” and “where do you want to be at [...]

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It’s Time to Hire an IT Technician

by Eric on October 16, 2009

I wonder how many names will be on this referral list? (This is the first of three posts on how I conduct the IT interview).
THE DISCUSSION
My last hiring action had 97 names. I was told of one action in a sister unit that had over three hundred names. At my last company [...]

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Use a Balanced Scorecard

by Eric on August 7, 2009

Assess your IT organization.
THE DISCUSSION
Have you ever used a Balanced Scorecard? When was the last time you valuated (is that a word?) the IT organization you lead? I bet your non IT bosses have done this assessment; if not formally at least unofficially. You’ve heard of outsourcing, right? Whether you are [...]

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