Tech Talk for the IT Manager – An Information Technology Managers Blog
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Don’t hire an IT tech alone. (This is the second of three posts on how I conduct the IT interview).
THE DISCUSSION
Some companies have a fairly strict process on how to hire. Some companies have a process but with plenty of personalization for the business unit. And finally others have no process other [...]
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Do you really know what your customers think?
THE DISCUSSION
When was the last time you conducted a customer survey? If you already conduct surveys when was the last time you actually looked at the results and made management decisions based on these results? When was the last time you actually talked to a customer [...]
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You better spend time and make sure it’s saved.
THE DISCUSSION
What is one of the most important actions an IT organization can take regarding the users of the organization they support? I know, you can think of at least a half dozen things right? But to a user his most important item is his stuff. In [...]
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Scalability is the key.
THE DISCUSSION
Scalability! That should be in the forefront of all IT hardware purchases no matter how large or small. Are you buying enough? Will what you’re buying now fit your needs in two years? How about four years? Is the hardware upgradable?
We needed to purchase [...]
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